IF YOU REQUIRE A REFUND OR EXCHANGE, PLEASE START BY CONTACTING CUSTOMER SUPPORT VIA: firstname.lastname@example.org
Our return policy is valid for 14 days after the goods have been received (not the order date). After 14 days, unfortunately, we can't offer you a refund.
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 1-3 business days.
Late or missing refunds (if applicable)
Only regular priced items may be refunded, sale items cannot are final sale.
If you need to exchange an item for any reason, you can do so within 7 days of the original receipt date. Customer is responsible for shipping fees for any exchanges.
Just send an email to: CUSTOMERS@BONAFIDEGLAM.COM
To return your product, please contact email@example.com to let us know in advance you will be sending something back.
If there are any questions or concerns, please don't hesitate to reach out to us for more information. We would be glad to help.