FAQs

WHEN WILL YOU SHIP MY ITEMS?

  • All items are subject to a handling period before they are dispatched.
  • 99% of orders leave the warehouse within 1-3 days of payment.
  • We will notify you by email when your items have been shipped.

WHEN WILL I RECEIVE MY ITEM(S)?

  • Items should be received within 3-7 business days of your order date. This may be a little longer for international delivery.
  • For other specialty and giveaway items, please allow up to 1.5 weeks delivery time.

WHERE ARE MY ITEMS COMING FROM?

  • All items on Bonafide Glam website will be shipped from our warehouse in the eastern United States.

WILL MY ITEMS BE SENT IN ONE PACKAGE?

  • For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
  • Please keep this in mind when receiving deliveries.

 If you have any other questions, please contact us: customers@bonafideglam.com